BeaconMedaes, part of the Atlas Copco Group, adds external service providers to its already extensive dedicated service team to better provide services to facilities.

BeaconMedaes has one of the largest US field service force in the medical gas industry and a dedicated team of factory trained service technicians throughout the country. With an effort to maintain a large service force, BeaconMedaes is now adding service partners in specific target areas, to better provide services to facilities. BeaconMedaes is expanding in specific territories, using external service partners where a local direct service technician is not available, ensuring BeaconMedæs will continue to have the best response times in the industry. Keeping in line with this strategy, Sherman Engineering will be the sole authorized factory representative for BeaconMedaes in the Upstate New York area, just one example of how we continue to build strong partnerships in our territories, said Jennifer Ramirez, Business Line Manager, Service USA. “Through this partnership, BeaconMedaes reaffirms its dedication to providing strong resources for service resulting in dedicated local product support,” she said.

Our dedicated factory direct service technicians and external service partners have the knowledge, skills and factory support to complete the work on the spot. Customers can always be assured that planned and corrective maintenance will be handled rapidly to maximize equipment uptime. With a combination of BeaconMedaes’ 24/7 factory support, direct service technicians and, in some territories, an authorized service partner, our commitment to excellence remains the same. BeaconMedaes has the capabilities to provide truly comprehensive service.